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How to Fix Lexmark Printer Cartridge Error
Lexmark Printer cartridge error is a common problem that can occur many times while changing the old ink cartridges or while trying to print something from your computer. In this article, we are going to show you (with pictures) how to fix Lexmark Printer cartridge error and Lexmark unsupported cartridge override.
Upon installing the brand new toner cartridge, you may receive a message on the Lexmark Printer touch screen’s status bar ‘Replace Unsupported Cartridges’. This is a common Lexmark problem that could happen due to a number of reasons, such as: –
- Cartridge problem
- Dust inside print heads
- Lexmark Firmware Software issue
- Printer not working properly
Below are some of the best ways by which you can quickly fix Lexmark Printer cartridge error.
- Verify you’ve got the original cartridges
- Check whether the cartridges aren’t damaged
- Install the toner cartridge properly, and completely shut the toner access door
- Update the printer and the firmware software to the latest version
Method 1- Clean the Copper Contacts and print head to fix Lexmark unsupported cartridge override
You need to clean the copper contacts of the toner cartridges with a clean cloth or a cotton swab after that you can clean the print head of your Lexmark Printer then try again to see if the error exists.
STEP 1- Make sure you’ve got Isopropyl alcohol, water, clean cloth/cotton swabs, and a bowl.
STEP 2- Turn off your printer and unplug the power cord from the switchboard.
STEP 3- Open your printer top casing and gently remove all the toner cartridges from inside it.
STEP 4- Next; remove the print head unit the one with several holes in the bottom. It would be best if you referred to your Lexmark printer’s model no. Manual if you are not sure what you are doing.
STEP 5- Now you need to make a mixture of Isopropyl alcohol and water inside the bowl and clean all the cartridges and print head unit with a clean cloth or cotton swab.
STEP 6- Once you are finished, then try to place back the print head and the cartridges inside the Lexmark Printer.
STEP 7- Plug-in the printer in the power cord and turn it on. Try again to print or use it to check if the problem persists.
Method 2- Download the Lexmark Firmware Software
You can fix the Lexmark Printer cartridge error by downloading the latest Lexmark Firmware Software from the support.lexmark.com. We’ll show you the exact way on how to download the Firmware Software.
STEP 1- Go to Firmware Software Download Page
STEP 2- Add your Product or Software Name
STEP 3- Select the Operating System
STEP 4- Select Version
STEP 5- Select your Language and click on Submit
STEP 6- Click on Firmware option and at the bottom, you’ll a link to the Firmware Software. Here’s a picture of what exactly you need to do.
STEP 7- Once you click on the link you’ll direct to another page which says ‘I-agree download’. Click on I agree to download the Software.
Alright, these are the most natural solution to fix the Lexmark Printer cartridge error problem and also Lexmark unsupported cartridge override. If you are still unable to fix the problem, then follow the final step.
Method 3- Lexmark Virtual Solution Center (LVSC)
According to official Lexmark statement – “Lexmark Virtual Solution Center (LVSC) is a solution portal that brings the ease and convenient access of VSC applications to all users of compatible Lexmark printers and multifunction products (MFPs) – without the need of a direct account or relationship with Lexmark.”
Follow this comprehensive guide to know how you can utilize the platform and fix the entire cartridge and other related problems with your Lexmark Printer.
STEP 1- Go to Lexmark Virtual Solution Center (LVSC)
STEP 2- Click on Update Firmware
STEP 3- Click on OK
STEP 4- Click on Download Plugin
STEP 5- Let the download be completed then open the file
STEP 6- Click on Yes to allow access
STEP 7- Click Next
STEP 8- Select I accept the agreement and click on Next
STEP 9- Under Security Notification section click on Next
Step 10- To install the plugin close all the browsers make sure you save the files or important tasks before closing the browsers
STEP 11- Click on Next to install it.
STEP 12- Again open Lexmark Virtual Solution Center (LVSC) and try to solve the problem from there.
The final method can help you fix the Lexmark Printer cartridge error problem and can finally resolve the issue, but it’s going to take a lot of time and needs patience from your side.
Still Need Help?
Even after trying all the above steps, you are not able to fix the Lexmark Printer cartridge error issue then we’ll recommend you to connect with our chat help. Maybe our experienced engineers can help you fix the problem once and for all.
You can leave us a comment with exact issues you have got with the Lexmark Printer Cartridges, and we’ll try to get back to you as soon as possible with the correct working solutions.
We’d recommend you try one step as well, i.e. to update your Lexmark Printer Drivers. You can find the list of helpful articles below: –